Verzendbeleid
♡ Processing Time
Please double-check your shipping address before placing an order. We are not liable for incorrect or incomplete addresses entered at checkout, and no refunds will be provided in such cases.
We do not accept cancellations after the shipping label has been created. If you wish to cancel your order, please contact us immediately after purchase.
ʚɞ Orders are typically processed within 1–2 business days (Monday–Saturday).
ʚɞ Once shipped, your package is in the hands of the chosen carrier. We wish we could hand-deliver your items ourselves! 🥺
ʚɞ We are not responsible for lost or stolen packages.
If issues arise, please contact the shipping carrier directly using your tracking number.
♡ Estimated Delivery Times
ʚɞ Belgium & Netherlands: 1–3 working days
ʚɞ EU countries: 3–7 working days
ʚɞ Worldwide: 7–15 working days (depending on destination and customs)
more accurate delivery windows are mentioned when choosing your carrier at checkout.
Delays may occur during peak periods or due to customs processing.
You’ll receive a tracking link as soon as your order is fulfilled. All orders ship via trusted, trackable courier services.
♡ Free Shipping
We offer free shipping to BE & NL for orders over €100
We offer free shipping to all countries in Europe for orders over €150
♡ Shipping Cost
Shipping costs are calculated at checkout and depend on your location and carrier. You can preview exact rates during the checkout process.
We currently ship across the European region.
♡ Customs & Import Duties
Customers in non-EU countries (such as UK, Norway, Switzerland) are responsible for paying any local customs duties, VAT or import taxes upon delivery. These charges are not included in your total at checkout.
Delightful by Mylotte is NOT reliable for any customs & import duty in your country.
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We pack everything with love and care 💝
♡ Need Help?
For any questions about your order or shipping, feel free to contact us at info@delightfulbymylotte.com
We aim to respond to all emails within 24–48 hours (Monday to Saturday).